Emily Gems Return Policy

Emily Gems Return Policy

If for any reason, you are not completely satisfied with an item, you may return it within 30 days for a full refund of the price of the item. No questions asked!

  • Return must be undamaged and within 30 days of your receipt of the item
  • Shipping fees are not refundable.
  • Depending on the condition of the item being returned, and/or the number of items returned, a 10% restock fee may apply.
  • EXCEPTION: Earrings are not refundable for hygienic reasons.
  • Include your 5 digit invoice number and a note whether you would like a refund or exchange


Mail returns to:

Emily Gems, LLC
PO Box 69
Urbana, Ohio 43078
United States

9am-3pm EST
Tuesday thru Friday

[email protected]

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